These are challenging times. Which of your customers are most at risk financially, and which will be able to weather the storm? How should customer strategies be updated to manage risks and still deliver profitable growth?
This pre-recorded webinar is hosted by Bill Johnston, Vice President, Data and Analytics at Equifax Canada. He is joined by Rebecca Oakes, AVP Advanced Analytics at Equifax and Rupen Seoni, Senior VP and Practice Leader, Environics Analytics, as we provide data-driven insights to help your organization assess the financial vulnerability of your customers.
This webinar covers:
- Potential vulnerable populations and who is leveraging payment deferrals
- Changes in individual behaviours that will impact future engagement
- Emerging tools and strategies to manage different customer circumstances