If panic buying during the pandemic could create a toilet paper shortage, how might the same human psychology influence consumer behaviour around credit cards, mortgages and late payments?
In this pre-recorded webinar, Julie Kuzmic, Director of Consumer Advocacy at Equifax Canada is joined by Michelle Hilscher, Director, Discovery & Behavioral Diagnostics at BEworks, as they provide actionable insights into the cognitive biases that may be playing a role in the credit trends underway.
This webinar focuses on examining consumer financial decisions through three lenses: economic trends, cognitive bias and attitudinal data
- Credit card usage and switching between cards
- New mortgage activity
- Missed payments and fraud
- Younger borrowers managing credit
